Supported languages

EngageOne's dashboard and website chat widget are available in the languages listed below.

Languages

The dashboard and the chat widget support the same languages.

Language	Code
Arabic (العربية)	`ar`
Bulgarian (български)	`bg`
Catalan (Català)	`ca`
Chinese, Simplified (中文)	`zh_CN`
Chinese, Traditional – Taiwan (中文台湾)	`zh_TW`
Czech (čeština)	`cs`
Danish (dansk)	`da`
Dutch (Nederlands)	`nl`
English	`en`
Estonian (Eesti keel)	`et`
Finnish (suomi)	`fi`
French (Français)	`fr`
German (Deutsch)	`de`
Greek (ελληνικά)	`el`
Hebrew (עברית)	`he`
Hungarian (magyar)	`hu`
Icelandic (íslenska)	`is`
Indonesian (Bahasa Indonesia)	`id`
Italian (Italiano)	`it`
Japanese (日本語)	`ja`
Korean (한국어)	`ko`
Latvian (latviešu)	`lv`
Lithuanian (lietuvių)	`lt`
Malayalam (മലയാളം)	`ml`
Norwegian (norsk)	`no`
Persian (فارسی)	`fa`
Polish (polski)	`pl`
Portuguese (Português)	`pt`
Portuguese, Brazil (Português Brasileiro)	`pt_BR`
Romanian (Română)	`ro`
Russian (русский)	`ru`
Serbian (Српски)	`sr`
Slovak (slovenčina)	`sk`
Slovenian (slovenščina)	`sl`
Spanish (Español)	`es`
Swedish (Svenska)	`sv`
Tamil (தமிழ்)	`ta`
Thai (ภาษาไทย)	`th`
Turkish (Türkçe)	`tr`
Ukrainian (українська)	`uk`
Uzbek (Oʻzbekcha)	`uz`
Vietnamese (Tiếng Việt)	`vi`

Arabic, Hebrew and Persian are shown right to left in both the dashboard and the widget.

Note: Translations are kept up to date for English first. In other languages, a few newer labels may still appear in English for a while.

Change the language for your whole account

The account language is the default for everyone on your team and for your chat widget.

Go to Settings → Account Settings.
Choose a Site language.
Save your changes.

See Account settings.

Change the language just for you

Click your avatar at the bottom of the left sidebar and choose Profile settings.
In the Interface section, choose a Preferred Language.

Choose Use account default to follow the account's language again.

By default, the widget uses your account's language. You can change this in your widget script:

Option	What it does
`locale: "fr"`	Always shows the widget in the language you set.
`useBrowserLanguage: true`	Shows the widget in the visitor's browser language, if it's one of the supported languages.

Add the option to the settings object above your widget script. The object name is a technical name and must be written exactly as shown:

<script>
  window.chatwootSettings = {
    locale: "fr",
    // or, to follow each visitor's browser:
    // useBrowserLanguage: true,
  };
</script>

If you choose a regional code that isn't in the list, such as fr_CA, the widget uses the base language (fr) instead. If the language isn't supported at all, the widget stays in your account's language.

You can also switch the language while the page is open. See Identify users.

Tip: The widget only shows help articles in a language your help center has. See Show help articles in the chat widget.

What isn't translated

Messages you and your customers write stay in the language they were written in. To translate conversations, see Google Translate.
Text you set yourself, such as your widget's welcome heading, canned responses and automated messages, appears exactly as you wrote it.
Help center languages are set separately for each portal. See Custom domain and languages.

Languages

Change the language for your whole account

Change the language just for you

Change the chat widget language

What isn't translated

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