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EngageOne campaigns
Reach customers first, on the channels they read
Build WhatsApp templates, send personal campaigns to the right people, and start conversations with website visitors. All from EngageOne.
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EngageOne · WhatsApp campaign
Template
new_season
▾
Audience
Label: vip
▾
Send at
Tomorrow, 10:00
▾
Schedule
Hi
Sara
, our new season range is here. Take a look before it sells out.
View range
Not interested
Personalised for every customer
Campaign types
One place for outbound messages
Pick the channel that fits the message.
WhatsApp campaigns
Send approved templates to a labelled group of contacts, with personal details in every message.
SMS campaigns
Send one-off SMS messages to contacts with a chosen label from your SMS inbox.
Live chat campaigns
Greet website visitors with a message based on the page they are on and how long they stay.
WhatsApp templates
Create templates without leaving EngageOne
No need to switch to another tool. Write the template, then send it to Meta for review.
Add a text or image header.
Use variables in the body, like the customer's name.
Add quick reply or website buttons.
Submit to Meta for approval and track the status in EngageOne.
Templates · New template
Name
order_ready
Category
Utility
▾
Header
Image
▾
Body
Hi {{1}}, your order is ready.
Buttons
Quick reply · Visit website
Submit for approval
Status
In review by Meta
2 approved
WhatsApp campaigns
Personal messages, sent at scale
Pick an approved template and choose who gets it by label.
Fill variables with contact fields such as the customer's name.
Set a fallback value for when a field is empty, or skip those customers.
Send now or schedule it for later.
See how many messages were sent, delivered, read or failed.
Campaign · Variables
{{1}}
→
Contact name
If name is empty, use:
there
Audience
Label: vip
Sent
Done
Delivered
Tracked
Read
Tracked
Live chat campaigns
Say hello before visitors ask
Show a proactive message to people on a chosen page after a set time. Replies land in your inbox like any other chat.
yourstore.example / pricing
Comparing plans? Ask us anything, we reply in minutes.
Page
URL contains /pricing
↓
Wait
10 seconds on page
↓
Show
Proactive message
Label-based audiences
Reuse the labels your team already applies to contacts.
Image headers
Add a picture to a WhatsApp template to make it stand out.
Scheduling
Plan a campaign ahead and let it go out on time.
Plan your first campaign with us
See templates, WhatsApp campaigns and live chat campaigns in a short demo.
Request a demo
