Documentation

Website live chat

Install, customise and secure the live chat widget.

4 articles

1Customise the live chat widgetChange the colour, greeting, reply time, availability, allowed domains and features of your EngageOne website live chat widget.
2Install the widget on your websiteCopy your EngageOne live chat script and add it to a plain HTML site, WordPress, Google Tag Manager, or a Next.js or React app.
3Identify logged-in usersPass user details, custom attributes and labels to EngageOne live chat with the widget SDK, and secure it with identity validation.
4Pre-chat formsAsk website visitors for their name, email, phone or custom details before they start a chat in EngageOne.

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