Driansh Softtech

Documentation

Integrations

Connect EngageOne to Slack, Shopify, Linear, Dialogflow, OpenAI and other apps.

10 articles

  1. 1SlackPost new EngageOne conversations to a Slack channel, reply to customers from Slack threads and add private notes with note:.
  2. 2ShopifyConnect your Shopify store to EngageOne and see a customer's recent orders, payment and fulfilment status right next to the conversation.
  3. 3LinearConnect Linear to EngageOne to create issues from a conversation, link existing issues and see linked issues next to the chat.
  4. 4DialogflowConnect a Google Dialogflow agent to an EngageOne inbox so it answers customers first, then hands the conversation to your team.
  5. 5Google TranslateConnect Google Cloud Translation to EngageOne so agents can translate customer messages and conversations get their language detected.
  6. 6OpenAIAdd your own OpenAI API key to EngageOne to power reply suggestions, rewriting, summaries and label suggestions in conversations.
  7. 7Dashboard appsEmbed your own web app as a tab in EngageOne conversations and read the conversation, contact and agent data it receives via postMessage.
  8. 8Video calls with Cloudflare RealtimeKitConnect Cloudflare RealtimeKit to EngageOne so agents can start a video or voice call with a customer from a live chat conversation.
  9. 9LeadSquaredSync EngageOne contacts to LeadSquared as leads and log conversation starts and transcripts as LeadSquared activities.
  10. 10NotionConnect your Notion workspace to EngageOne, what the connection does today, and how to disconnect it.

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