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EngageOne for Automotive
From test drive to service reminder
Dealers and service centres handle sales enquiries, test drives, service bookings and parts questions. EngageOne routes each to the right showroom or workshop.
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All industries
EngageOne · Showroom
I want a test drive of the new SUV.
Happy to help! Which city?
Gandhinagar, Saturday morning
Booked for Saturday 11 AM at our Gandhinagar showroom.
Test drive
Book service
Spare parts
Offers
Reply…
Send
Test drive booked
What gets in the way
Sales leads arrive on many channels and go cold
Service bookings need the right branch
Customers chase status updates by phone
Reminders for service due dates are manual
Sales
Book test drives from a chat
A bot asks for the model, city and preferred time, then hands the lead to the nearest showroom team.
Bots with model and branch menus
Leads assigned by branch
Labels for each lead's stage
EngageOne · Showroom
I want a test drive of the new SUV.
Happy to help! Which city?
Gandhinagar, Saturday morning
Booked for Saturday 11 AM at our Gandhinagar showroom.
Test drive
Book service
Spare parts
Offers
Reply…
Send
Test drive booked
Service
Service bookings and updates in one thread
Customers book a service and get updates in the same conversation, so they don't need to call.
Teams for each workshop
Private notes for the service advisor
Calls logged in the conversation
EngageOne · Service centre
Hardik
When will my car be ready?
In service
Nisha
Book a free service
Booking
Imran
Call · insurance claim
Insurance
Pallavi
Quote for brake pads
Parts
Reminders
Remind customers when service is due
Send WhatsApp reminders and offers to customers by label, like "service due this month".
WhatsApp template campaigns
Personalised with the customer's name
Replies routed to the workshop
EngageOne · Automation rule
When
A lead picks "Test drive"
↓
If
City is Ahmedabad
↓
Then
Assign to Ahmedabad showroom
EngageOne features for Automotive
Chatbots
Collect details and answer simple requests with buttons.
Teams
Route each conversation to the team that owns it.
Campaigns
Reminders, offers and updates to the right contacts.
WhatsApp & phone calls
Answer calls in the browser, logged in the conversation.
WhatsApp Business
Chat, approved templates and media on your WhatsApp number.
Labels
Tag conversations by topic, priority or stage.
See EngageOne for Automotive
Tell us how you talk to customers today. We'll show you a setup that fits.
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