Enable your pre-chat form, enable the fields you want to show in the form, add helpful text and you are ready to publish.
Inbox settings · Pre-chat form
Enable form
Intro textTell us a little about you
Fields
Full nameRequired
EmailRequired
Phone numberOptional
Live on your widget
Map fields with your custom attributes
Don't be limited by names and email IDs. Collect as much information as you need to through the pre-chat form. Simply, map the fields of your pre-chat form with the custom attributes you create on your Driansh EngageOne account.
Pre-chat form · Custom attributes
Order numberorder_number · Conversation
Companycompany_name · Contact
Planplan_type · Contact
Saved on the contact automatically
Know your visitors before you say hello
See Driansh EngageOne pre-chat forms in action with a personalised demo.