Stay in touch with your customers, manage all your business emails and customer queries through Driansh EngageOne’s email integration.
EngageOne · Email
Invoice for MarchEmail · support inboxOpen
Meera
Hello, could you resend the March invoice? I can’t find it in my inbox.
Rahul · Support
Hi Meera, I’ve attached it below. Let us know if anything looks off.
invoice-march.pdf
Threaded like a mail client
Forward to email
Don’t lose sight of your email customer inquiries and support tickets. Select email as a channel, connect your account, and start forwarding emails into Driansh EngageOne.
New inbox · Email
Customer
Writes to your support address
↓
Forward
Your mail server forwards it
↓
Inbox
Arrives as a conversation
Inbox nameSupport
Your addresssupport@yourcompany.com
Forward toabc123@inbound.example
Save
Forwarding verified
Send emails from Driansh EngageOne
You don’t need to leave your Driansh EngageOne dashboard to respond. A quick IMAP setup lets you reply to emails straight from Driansh EngageOne.
Inbox settings · IMAP & SMTP
Receive (IMAP)
IMAP hostimap.yourcompany.com
Send (SMTP)
SMTP hostsmtp.yourcompany.com
EncryptionSSL / TLS▾
Update
Replies go out from your own address
Native emailing options
Need to CC/BCC folks? Attach files? Add your signature? Driansh EngageOne’s native email composer supports everything you need.
Reply · Email
ToMeera
CCAccounts team
BCCRahul
Hi Meera, the updated invoice is attached.
invoice-march-v2.pdf
Priya · Customer Success Your Company
Add a message…Send email
Bring email into Driansh EngageOne
Talk to our team to connect email and every other channel to one shared inbox.
