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EngageOne for Beauty & wellness
Bookings and questions from every channel, in one place
Salons, spas, gyms and clinics get booking requests on Instagram, WhatsApp and the website. EngageOne puts them in one inbox and helps you reply fast.
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All industries
EngageOne · Bookings
Do you have a slot for a haircut tomorrow?
Yes! Pick a service and time.
Haircut, 5 PM
Booked with Pooja at 5 PM. See you tomorrow!
Haircut
Facial
Spa
Prices
Reply…
Send
Booking confirmed
What gets in the way
Booking requests scattered across Instagram and WhatsApp
The same price and timing questions every day
No-shows when clients forget appointments
Staff reply from personal phones
Bookings
Take bookings on the channels clients use
Reply to Instagram DMs, WhatsApp and website chat from one inbox. A bot shares the service menu and asks for a preferred time.
Instagram, WhatsApp and website chat
Service menu with buttons
Hand-off to staff to confirm
EngageOne · Bookings
Do you have a slot for a haircut tomorrow?
Yes! Pick a service and time.
Haircut, 5 PM
Booked with Pooja at 5 PM. See you tomorrow!
Haircut
Facial
Spa
Prices
Reply…
Send
Booking confirmed
Team
Shared inbox for the whole team
Everyone works from the same inbox on the web or mobile app, so clients get answers even when someone is busy.
Mobile apps for staff
Assign chats to a stylist or branch
Canned replies for prices and offers
EngageOne · Bookings
Simran
Bridal makeup packages?
Bridal
Tanvi
Move my spa to Sunday
Reschedule
Kabir
Gym membership price
Membership
Riya
Do you do hair colour?
Services
Reminders
Fewer no-shows with WhatsApp reminders
Send appointment reminders and seasonal offers with WhatsApp templates, personalised with each client's name.
Approved WhatsApp templates
Campaigns by label, like "monthly members"
Ratings after each visit
EngageOne · Automation rule
When
A conversation is resolved
↓
If
Label is "visited"
↓
Then
Send a rating request
EngageOne features for Beauty & wellness
WhatsApp Business
Chat, approved templates and media on your WhatsApp number.
Chatbots
Collect details and answer simple requests with buttons.
Campaigns
Reminders, offers and updates to the right contacts.
Mobile apps
Reply from your phone when you are away from your desk.
Canned responses
Saved answers your team inserts with a slash.
CSAT ratings
Ask for a rating when a conversation is resolved.
See EngageOne for Beauty & wellness
Tell us how you talk to customers today. We'll show you a setup that fits.
Request a demo